We're Pennine Plus,
Who Are Pennine Plus?
We’ve been serving our community for over forty years, and have earned an enviable reputation for providing service where it matters.
We are unashamedly old fashioned in our approach to business and customer interaction. We are also fiercely competitive and have met head on, the challenges presented by the internet retail revolution. Over forty years ago Geoffrey Higgins and a few friends created an aerial installation and television repair company called ESC TV Ltd, and has evolved into what Pennine Plus is today.
Despite the challenges we’ve faced over the years we’ve maintained our independent status and continue to offer unrivalled customer service and satisfaction that other larger companies simply cannot compete with. We’re also a member of Euronics, which enables us to be competitive in the retail market, competing directly with the likes of Curry’s, AO, and John Lewis.
Why Should You Choose Us?
Below are just a few reasons why customers choose to use Pennine Plus
– Motivated and knowledgeable staff who are always available to help with any queries, in person or over the phone –
– Our service is personal, you’ll never speak to an automated system –
– Suppliers of Freestanding and Built-in Appliances –
– Priced matched appliances –
– Small appliance repairs –
What Else Is There To Know?
In our forty years of service to the community, we’ve had quite the history for an independent retailer.
Simply The Best for Tina Turner
26th October, 2006
Custom House AV – Part of Pennine Plus, has helped kit out the star’s villa in the south of France. A multi-thousand-pound audio system has been installed in around a dozen rooms of the luxury development. The work was carried out by Martin Hull, a former employee of Pennine Plus who now lives in Cannes and acts as an agent in southern France for the company. He had previously done work for Tina’s producer, who passed on a recommendation. Craig Taylor, director at Pennine Plus, said: ‘Martin worked for us for four years but he had a love of France and decided to go live there. He maintained the trade he had learned with us and developed it and we have always kept in touch and continued to support him. Martin said he had been offered the opportunity of the job at Tina Turner’s villa and asked if we could help out. We were delighted to.‘
Pace Coup For Hi-Tech Shop
9th April, 2003
An independent Keighley retailer has become the first electrical shop in the country to take delivery of the UK’s first digital terrestrial personal video recorder manufactured by Pace Micro Technology. Geoff Higgins, who runs Pennine Plus in Cavendish Street, pulled off the coup thanks to his long-standing business relationship with Saltaire-based hi-tech giant Pace. He’s been dealing with the company since its formation in 1982, supplying Pace with televisions and other equipment used for product development and testing. In turn, Pennine Plus has for many years sold Pace digital boxes. Mr Higgins added: ‘It’s a fantastic piece of kit and we feel it is a major honour, and something of a coup for Keighley.’
Sky Retailer Of The Year Award
17th September, 2007
A Keighley company has been named Sky Retailer of the Year and Regional Retailer of the Year. Pennine Plus and Custom House AV received the accolade at the Indies, Sky’s independent retailer awards. The ceremony was held at Celtic Manor Resort near Newport and Geoff Higgins, managing director of the Cavendish Street firm, travelled to collect the prize. He said: ‘It proves that all our hard work – to have the staff and engineers who are the best trained, best sales people, and motivated people in our business sector and who have immense pride in being part of a forward thinking company. Embracing the digital television revolution – has been worthwhile.’
Tiny Hamlet Ecstatic
14th October, 2017
After struggling with a connection that barely allowed them to receive emails, homeowners in Slipper Ford, near Oakworth, can now stream any digital content. ‘Thanks to Pennine Plus and Boundless Networks, we now have wireless broadband and no longer feel isolated.’ said Alison Porter, a resident of Slippery Ford. Pennine Plus were a prime contractor for the installations in the area and for their knowledge of the community. They have been a key pillar in instigating the project. Pennine’s managing director, Geoff Higgins, said: ‘It’s an incredible feeling to be a part of something such as this – to be able to provide these people with what is nowadays considered a basic necessity of modern day life, broadband.’