1. Who We Are

Pennine Plus operates stores at 58 Cavendish Street, Keighley, BD21 3RL and 33 Kirkgate, Otley, LS21 3HN. We are the data controller for information collected through this website.

2. Information We Collect

We may collect the following information when you use our website or contact us:

Name, email address and phone number (via our contact form)
Your message or enquiry content
Website usage data via Google Analytics (anonymised)

3. How We Use Your Information

We use your information to:

Respond to your enquiries and provide quotes
Arrange installations, repairs or deliveries
Improve our website and services

We do not sell or share your personal data with third parties for marketing purposes.

4. Cookies

Our website uses Google Analytics to understand how visitors use the site. This sets cookies on your device. You can disable cookies in your browser settings at any time.

5. Data Retention

Enquiry data is retained for up to 2 years for the purpose of following up and record keeping, then securely deleted.

6. Your Rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us or call 01535 600 700.

7. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will always show when it was last revised.

Privacy Policy